Thank you for shopping at Brainius. We hope you are delighted with your purchase. However, if you are not satisfied with your purchase, we are here to help.

Returns
You have [number of days, e.g., 30 days] to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Exchanges
If you need to exchange an item for a different one, please return the original item following the instructions in the “Returns” section and place a new order.

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us
If you have any questions on how to return your item to us, contact us at brainius@gmail.com.

Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will work with you to arrange for a return, replacement, or refund.

Gift Returns
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver.

Sale Items
Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded.

Changes to This Policy
We reserve the right to update or change our refund policy at any time. Any changes will be effective immediately upon posting the updated policy on the website.

By making a purchase, you acknowledge and agree to the terms of this refund policy.